Provide access to monitor an F2 mail account

Mails sent to an F2 mailbox can be monitored by the exchange user that owns the mailbox. As an alternative, the F2 mailbox can be monitored by a user different from the owner of the mailbox.

If you want the F2 mailbox to be monitored by a user different from the owner of the mailbox, ExchangeUser can be given access rights to the mailbox.

Delegate access to a mailbox

Follow the steps to give ExchangeUser access rights to an F2 mailbox.

The F2 mailbox is the mailbox defined for the ExchangeMailBox parameter in the WZP_SERVICE_PARAMETERS table.

From Outlook:

  1. As the owner of the mailbox (ExchangeMailBox), open Outlook.
  2. Click the File tab, and select Account settings > Delegate access, then click Add.
  3. Select the user that is defined for the ExchangeUser parameter.
  4. Click Add > OK, and in the Tasks field, select Editor.
  5. Click the Home tab, and select the Inbox.
  6. Right-click the Inbox, and click Properties.
  7. Click the Permissions tab, select the user to be given permissions, and, in the Permission level field, select the Editor role. Optionally, you can clear the Create Item check box.

    8. You can select a role that has more permissions, such as Publishing editor or Owner, but you cannot select a role with fewer permissions.

On Exchange

  1. As an Exchange administrator, open a Windows PowerShell prompt.
  2. Enter one of the following commands to load the Exchange snap-in that corresponds to the Exchange version you are using:

    3. Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010

    Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2016

  3. Enter the following command:

    4. Add-MailboxFolderPermission <Mailbox> -AccessRight ReadItems, FolderVisible, EditOwnedItems, EditAllItems, DeleteOwnedItems, DeleteAllItems -User <monitor user>

    Where mailbox is the mailbox you want to monitor and monitor user is the user who will monitor the mailbox. In this example, the permission to create items is disabled.

  4. Repeat step 3 for each mailbox you want to monitor.